Where do we ship?

We ship worldwide! Shipping costs will apply according to your shipping address and will be added at checkout. We also run discounts and promotions all year, so stay tuned for exclusive deals.

Shipping & Handling Process

Our processing time usually takes about 2-3 days and the orders are handed over to our shipping partners. Orders in the United States will be handle by our shipping partners - FedEx, UPS, and USPS.

Shipping times

Location

*Estimated Shipping Time

United States

4-13 Business days

Canada, Europe

7-14 Business days

Australia, New Zealand

7-14 Business days

Central & South America

10-20 Business days

Asia

8-18 Business days

Africa

15-30 Business days


*This doesn’t include our 2-3 day processing time.

Our customer support team is standing by to answer any questions you may have regarding your order status and shipping times and can be contacted at info@modernorms.com

**Please Note- The coronavirus is affecting international carriers around the world, as well as causing longer processing time in the destination countries, thus affecting shipping times. Although most of our products are processed, shipped, and arrive at the destination within our normal shipping time stated below, some orders may take longer than normally expected. We apologize in advance for any inconvenience caused and remind you that all orders are tracked until they arrive at the final destination, all our products are covered by our 100% Satisfaction Guarantee, and all transactions are fully secure.

**Please also note that if your purchased item is on pre-order, it may take longer to arrive at your doorsteps due to manufacturing delays. Most pre-ordered products will take about 45 business days to ship.

Shipping Costs

We provide free worldwide shipping for all orders above $50*! Any order below this amount will be charged a flat rate of $9.95

Please note - Heavy and Fragile items are subject to additional shipping charges that levied on a per-product basis. These items are not eligible for Free Shipping Over $50.

Lost/Missing Packages

Modern Norms Co. is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Customs

For International order, all shipping times exclude clearance/customs delays. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Tracking Information

You will receive an email with a tracking number once your order is shipped out. If in any case you did not receive your tracking number please send us a message through our 24/7 customer live chat or contact us page.

My Tracking Says "No Information Available At This Moment."

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.